Cloud: What are the options for the energy sector?
Many Swiss companies are increasingly outsourcing their data into the cloud. It is interesting to note that this trend can also be observed in sectors such as banks and pharmaceutical companies, which operate with highly sensitive data. With the electronic patient record, the discussion has reached the healthcare sector. It’s not only about storing data. Once the data has been transferred to the cloud, it can be analyzed and processed thanks to big data, machine learning and artificial intelligence. Only then data unfolds its power. Since even large corporates do not have the resources or infrastructure to self-engineer artificial intelligence and machine learning, they rely on corresponding cloud solutions.
Author
Orlando Gehrig, Head of Swisspower Innovation
About
The cloud and the energy sector
Where does the energy sector stand in this matter? Today, most utilities use their own resources to service their business processes. This will remain so in the foreseeable future for the core processes. The pressure to use the cloud will increase from two sides. With the entry of new activities, especially in the field of energy services, the cloud will become unavoidable. The cloud is often at the core of business models of future competence partners and startups. It’s not just about storing and processing data. Increasingly, the outsourcing of entire business processes is becoming relevant. A straightforward example among many is Eturnity, which offers energy suppliers solutions for addressing customers and offer creation in the field of photovoltaics and heating.
With a couple of clicks a customer receives a personalized indicative offer. For the utility, the platform offers support in all processes along the acquisition and advice of customers. Often, cloud solutions are indispensable in setting up proof of concepts and pilot projects. If the goal is to evaluate new business models and innovative services before the roll-out, the cloud is an appropriate and cost-efficient way to approach a new topic. Furthermore, the demands and habits of the next generation are changing. Universities and schools are already working with the cloud. Future employees will expect in their work environment the same tools they use in their private time. The battle for talent is thus also led by IT systems.
This is losing more and more support. Customer data in the energy industry is hardly more sensitive than in the financial sector or healthcare. Although most companies insist that their data is stored in Switzerland, it is often not required by law if a country has comparable high standards. These are higher in the EU since the new data protection regulations came into force. Cloud providers such as Microsoft have therefore internally declared the EU regulation the worldwide standard.

About the author

Orlando Gehrig
Orlando Gehrig is head of the cross-company and cross-sector innovation platform of Swisspower, a strategic alliance of 22 Swiss municipal utilities and regional utility sector companies. He focuses on the convergence topics in the field of energy, digitization and blockchain. He has extensive experience in the field of innovation, program management and heading of strategic projects. Orlando Gehrig studied International Relations at the University of St.Gallen.